Wednesday, January 30, 2013

The Art of Service: Learn From a Receptionist

I accompanied my dad to the doctors office today.  Since it was my first visit, I had no idea where the restroom was. 

After I thanked the receptionist for pointing me towards the right direction, she held her palm out and with a big smile said:

That will cost you 25 cents

Its a doctors office, there's no need to go beyond what's required.  If only all people who held service-oriented customer-facing jobs has a similar sense of humor. 

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